@Dan Alex​ .........good to hear NRMA are trying their best and also posting feedback on the chargers in question....like mynrma.... posted on plugshare on 6/10/22 for the Temora charger which has had issues since at least 1/10/22. 

@Enforcer​ The supplier isn't NRMA, it's Tritium. These POS chargers are still under warranty, so if NRMA wants them fixed cheaply, they refer it to the supplier. If NRMA wants them fixed quickly, they'll need to buy and maintain their own spare parts inventory, and hire their own traveling technicians - and that's expensive! These are free chargers. It's unfortunate, but this is how it is.

I for one would be glad to pay the going price if it meant NRMA would install more reliable chargers from another vendor, and keep inventory and traveling technicians on hand to fix the unreliable Tritium ones. Give it time. And try to keep good spirits and a flexible schedule. And carry lots of adapters for backup usage! And upgrade your NRMA membership & keep it paid up for their members tow truck service!

As for PlugShare updates from NRMA, those are clearly made by humans. And they are made for extended outages. The existence of negative check-ins from drivers is probably enough to tell everyone that something is wrong. The subsequent advice from NRMA just confirms they know too & that something is happening. They probably do have automated notifications of failed sessions and error codes, at least at chargers with mobile data reception. But if it's like other systems I've been responsible for elsewhere, those error codes are often unhelpful and don't necessarily mean the site is unusable.

NRMA are doing a good job with DC fast charging across the state, but with the ever increasing amounts of EV owners coming online can NRMA state to duplicate these sites, starting with the most used / busy locations and please do not use Tritium,

thanks

Clayton

I'd suggest ripping out and replacing 2/3rds of the Tritium chargers. Use 1/3 to duplicate the existing sites, and start ripping the other 1/3 apart to use them as spare parts.

To one and all.....yes the finger seems to point to our Australian Tritium chargers back here but elsewhere in the World they love them. Maybe we get the test/experimental units installed! 

Tritium Wins Shell Global EV Charging Tender

Brisbane, Australia, December 14, 2021 – Tritium Holdings Pty Ltd (“Tritium”), a global developer and manufacturer of direct current (“DC”) fast chargers for electric vehicles (“EVs”), today announced that the company has executed a global framework agreement with Shell (NYSE: RDS-A), the world’s largest mobility retailer with over 46,000 retail sites, to provide fast charging technology and services.

This agreement is expected to help accelerate the supply of Tritium DC fast chargers to their business operations in Europe, South Africa, Asia, the Middle East and North America, in pursuit of Shell’s ambition to operate 500,000 charge points by 2025 and 2,500,000 by 2030.

https://tritiumcharging.com/tritium-wins-shell-global-ev-charging-tender/