Tesla charging for non-Teslas

Yeah, that was me. Failure to communicate was the message or something similar.

Hey @gonzoB our team have reached out to both Tesla and MG to see if they could help troubleshoot this further, but MG are after some more information about your experience. With your permission, we'd be happy to pass on your contact details to MG so that they can work out what happened here? If you can send through an email with your details to us via: social@mynrma.com.au we'll be able to pass this onto MG. 

@Mal_P2​

Hi Mal. OK, so as you say it's probably teething problems. I see a number of other EV brands have been successful at Narooma. I've sent my details to Paul above.

Gonzo

@gonzoB​ apologies for the delay. We’ve reached out to MG on your behalf with the information you’ve shared about your experience and their team have provided the following information: 

As with the CCS charging communication protocol, it is subjected to signal noise interference on the communication line and in some cases the EV may fail to communicate with the charging station. This can occur, if the noise level is above certain threshold.

Another possible cause of the issue could be a poor connection of the charger station connector to your EV, which would provide the error message you’ve mentioned. This can sometimes occur at public charging station where the connectors are exposed to the weather.

Since the Tesla superchargers were opened to the public recently, we have not got the chance to perform verification with Tesla supercharger yet, but in  the coming weeks we will conduct some testing with the Tesla supercharger and look for any compatibility issues.

Hi all.

Tried the Tesla chargers at Hollydene Estate, Jerrys Plains yesterday. Wouldn't charge. The message on the app was "No car detected, plug in to charge".

I was already plugged in. I unplugged and tried again. The car locked the port. The charger made some clicks, and the car unlocked the port. A couple of minutes later the "no car" message appeared. The car charges fine at every other charging station.

I've seen other MG ZS checkins  at this charger, so I'm thinking maybe the car's software needs upgrading - maybe Tesla only communicates with the latest version???

Gonzo

@gonzoB​ I've successfully charged my Polestar 2 at Hollydene on 4 occasions since it opened up. A guy I know with the same car as me, tried every stall there a day after my first charge and was unsuccessful.

From discussions with MG owners and my observations, it appears that some MG's can be a bit hit & miss with Tesla chargers including AC destination chargers that have been opened to charge all cars.

A guy who owns a Tesla, MG & Atto 3 once told me that some MG's have an issue with the the communication pins not making good contact in the charge port on the car, so it may be more of a hardware issue than software.
The owners of that Estate are really nice people. If you report the issue with them, they will make Tesla  aware of it. Also, make sure you try different charging stalls. I've seen some checkins where changing to a different stall has resulted in a successful charge.
I know some MG's have not been able to charge at Hollydene, but also there are plenty that have.

Hope you have better luck next time as it's a great place for a charge and a meal/coffee.