Customer experience of charging Electric Vehicles at Public Stations

Hi NRMA Community,

I am currently researching on Customer Experience at EV Public charging stations and conducting a survey on the same.

Would appreciate if you can comment with your insights on:

1. Issues you faced while charging your EVs at public charging stations

2. Your experience with the customer support of the Charge Point Operator that you frequently use.

Incase you would like to answer on my survey link:

Would really appreciate your insights on the same!

Thank you!